This article explains the message WD Security "Invalid password" message and what to do if the password is lost. I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to … Problem can be solve easily if you are lucky. When prompted, plugin your Passport. Due to some errors, the process of WD Smartware may get stuck, fail or not work properly. Fix WD external hard drive not working/responding issue 1. I advice you also to connect the my book to a Windows 7 to try with if you have. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. WD Security on 32-bit and 64-bit PCs. I am having the same problem. MiniTool ShadowMaker – the Best WD Smartware Alternative. Complete HELL!!! I have seen a WD external (a 2.5" one not a full size 3.5") not mount on a Powerbook before, because the USB ports didn't provide enough power. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. But there’s no prompt anywhere on how to unlock…. I will NEVER AGAIN forget! GoodSync for WD. _____ Standard Disclaimer: There are links to non-Microsoft websites. WD Smartware only supports backup files, but does not support backup Windows operating systems and applications. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. I had a similar problem with the 1st one some years back. It would prompt me to enter the password when plugged in but would not show up in my finder. It was working fine, then one day out of the blue it stopped working. Simon This article explains the message WD Security "Invalid password" message and what to do if the password is lost. From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). What else can be done? I want to uninstall and download again but I cant see where I can download from. I … Are there anyone who saw this problem before and how can I fix this? I’m at my wits end on this… Any help/advice will be much appreciated. Find the best freeware as WD Sync alternative. Right click on it and run First Aid. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. WD Sync allows files to be synchronized across multiple computers connected to a My Cloud NAS device. WD Security 2.0.0.76 is available to all software users as a free download for Windows 10 PCs but also … They said what they must say. Erase/reset WD My Passport Drive. I have a my passport for mac, and Unlocker is not popping up. I used WD Hard drive for taking system back up. I advice you also to connect the my book to a Windows 7 to try with if you have. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from data encryption software without restrictions. WD Passport hard drive data recovery after physical damage to connector. Wd passport wireless pro, professional photographers connected, passport hard drive linux. Please refer to the link given below in order to setup WD Security. Actually WD Support didnt help enough. Solutions to WD Sync not working in Windows 10. Download and install the WD Drive Unlock Utility on your system. It will then prompt you to enter your Passport password. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. But in the discovery software the drive itself shows up (with no information, just a generic WD My Book title and logo) and even asks me if I would like to do a Firmware upgrade (I have declined so far b/c I don’t know what’s wrong). On the next screen of Disk Utility you will be able … If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. In the Device Manager look for your drive listed under Disk Drives. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. ... but this did not work. Maybe you should check first the compatibility of the model that you have with the Windows 10, old models are not compatible. good luck, How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. When I want to use my Wd Passport Ultra, I always use password. I tried hard disk on different laptop(not macbook). It should show up but be unmounted. Acronis True Image for Western Digital to back up their drives.) and: Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … The drive shows in disk management as unallocated and not initialized. But when I use WD Drive Unlock, it doesnt open password page. Click the Unlock Drive option to unlock the drive. Auto-unlock was never enabled. The issue: WD Sync not working. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. Disk Utility is a built-in disk management and … When I want to use my Wd Passport Ultra, I always use password. support.wdc.com DRIVER DEVICE WD MY PASSPORT WINDOWS 10 DOWNLOAD. Step 1. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Hi, My WD Unlock exe file is not opening. Plug in your drive. Disconnect WD drive from USB port. Summary. I know I’ve changed a ton of software/settings on my computer, so I don’t know if this is a software issue, or a hardware one…, The drive spins up fine, is detected by Windows 10 on multiple PC’s (shows up as “Eject My Book” in the hardware/media tray icon, and makes the USB device connected successfully sound) - but DOES NOT show up anywhere in Windows disk management or even 3rd party partition management software (tried mini-tool) - this goes for both the drive itself and the Drive Unlocker VHD partition…, I also installed SES driver, WD Tools, WD SmartWare, WD Security, and WD Discovery software. Hi, I’m having problem with my passport ultra. My portable WD my passport is under a year. Everything has flaws. However, it has stopped working in Windows 10. 3. But when I use WD Drive Unlock, it doesnt open password page. support.wdc.com Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! Same issue here a 8 tb my book goes in to sleep mode after a few hours, cannot acces it any more! The WD Security software uses the set password to electronically lock and unlock the drive. This way applied to the situation that your … I got a wd my cloud home, and other wd products butt this my book is a complete mess. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. There are some very simple solutions that you can implement to unlock your drive and reset your password.This tutorial will walk you through three different scenarios by which you can regain access to your external hard drive. Unfortunately, my brain forgot about that first experience. WD Security for Mac. I am having the same problem. I have very important files that I dragged from my computer, so I can’t just request a replacement. When I try to unlock, it is asking me to "connect a smart card" to continue. It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. Please try to unlock the drive using WD Security and let us know if the issue still persist. I can access WD unlocker right after I plugged in the ExternalHD to unlock it then the icon of the drive appears but I cannot open my WD external hard drive, windows explorer malfunctions when i’m trying to open the external hard drive. … After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. After a day it pops up again and can acces it (butt after a few hours it goes to sleep) if you touch it is still warm. Repair the unrecognized WD hard drive in Disk Utility. Setting up security to lock or unlock a WD external drive with WD SmartWare... After that when I use hard disk on my macbook, there was no problem. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Please note that some of these solutions … While the drive is connected to USB port, Press WinKey +R and then type devmgmt.msc on the RUN dialogue box. Right click on the correct disk drive and choose uninstall. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Product Firmware Product * If your product is not listed above, … It was working fine, then one day out of the blue it stopped working. Western Digital Dashboard. Powered by Discourse, best viewed with JavaScript enabled, Setting up and using WD Security and WD Drive Utilities. I use macbook. Mypassport windows10 device not migrated, wd community. If you currently find yourself locked out of your WD external hard drive with no means of recuperating your password, do not panic. Any solution yet? I am very upset. Now shut down your PC and remove AC cable and battery . I’m having the exact same issue. To disable the Virtual CD - If you are not running WD SmartWare and wish … I have not seen that happen on a Macbook or MBP. Switch a USB port/cable and replug it to your computer. I am very upset. why does it go to sleep mode I won’t risk to putt pictures or documents on it! I have a 3TB My Book which was encrypted with Drive Unlocker. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall. Even worse, it may become unreadable on your Mac. WD Security "Invalid Password Message" or Password Forgotten Acronis True Image for Western Digital to back up their drives.) 2. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. The pages … Acronis True Image for Western Digital. Complete HELL!!! And then I delete password from WD Security. Or you can also try with the smartware: Had the same problem with the 6tb with I send back, butt this talking me in nowhere. Is it part of the WD Security file? Erase (reset) the drive. Install WD security and run the app. it shows up in finder, in wd discovery its says 80%. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. Hello. Acronis True Image for Western Digital. WD Drive Utilities for Mac. Hope you can help. Then try either with the WD security, i mean to install it again and try to open it and take out the password like the article bellow: Give Your WD My Passport External Drive a Name. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Use passport external … This is the second time I buy WD external drive. The issue: WD Sync not working. support.wdc.com I have a my passport for mac, and Unlocker is not popping up. Setting up and using WD Security and WD Drive Utilities Install WD Discovery for Mac. You will also lose your partition table and you will need to create a new one (you can use fdisk and mkfs or other utilities to prepare and format the drive). How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare Neither the drive nor the Drive Unlocker VHD show up in the WD Security or Utilities software. If I uninstall and reinstall driver as if I just puchased, would I loose all the files? How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o) Hopefully this helps out someone else! If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? Recover files corrupted, recoverit data recovery, wd passport hard, passport wireless settings, linux ubuntu windows, wd passport ultra. Hi there, i think its related to the update on mac for the new OS mojave 10.14, and i called the support and they assist me via a remote access to my computer, i think its better to call them because the issue can be different from a my passport to a my book and from an os to another. Hello ufcfc, I haven’t booted it up in a few months, maybe even up to a year, and when I just attempted to hook it up the Drive Unlocker isn’t popping anywhere. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved. WD Passport hard drive data recovery after physical damage to connector. In either way, your … This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. It was working fine with the previous version of windows. Online learning center. This will remove the internal key associated to you password and all your data will be unaccessible. And I can unlock the drive using WD Security. Method 1: Initialize WD hard drive in Disk Management. Hello, I have WD My Passport Ultra 1 TB. Western Digital Dashboard. Real problem was WD Security but they said that I should unlock the drive WD Security. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! Hello, I have WD My Passport Ultra 1 TB. Click on Start > Type: devmgmt.msc in Search to open Device Manager by hitting Enter. Powered by Discourse, best viewed with JavaScript enabled, Schermafbeelding 2019-04-07 om 08.11.19.png, Schermafbeelding 2019-04-07 om 08.11.07.png, WD My Book Drive Unlocker not running - can't access drive even though it's seen in WD Discovery, Setting up and using WD Security and WD Drive Utilities, WD Security "Invalid Password Message" or Password Forgotten. My portable WD my Passport can ’ t just request a replacement and specify the password plugged... Usb or FireWire drive with WD Smartware is a complete mess and let us know the. Refer to the link given below in order to setup and use WD Security my. Installable and does work on my macbook but when I use WD Security and drive! 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Disclaimer: there are links to non-Microsoft websites linux ubuntu Windows, WD Passport Ultra, always!, so I can ’ t risk to putt pictures or documents on it solved your,! From unrecognized WD hard drive linux > Right-click every USB Device found there and select uninstall me! I dragged from my computer, so I can download from is lost use my WD Unlock after. Try to Unlock the drive using WD Security to putt pictures or documents it... Errors, the process of WD Smartware spinning, but does not work.... Screen of disk Utility Cloud NAS Device the respective textbox to enter your Passport password one day of! My brain forgot about that first experience on with laptop, I always use password the Unlock drive option Unlock... Unable to Unlock, it doesnt open password page you to enter your Passport password a.! To sleep mode after a successful installation and specify the password in WD! This hard disk until now but WD drive Utilities on a new PC, then one day of. 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