Call now 1300 400 122, Buy Generac Stationary Generators from our biggest range of quality, premium power products at the lowest prices. Specifications : Size: 28.75 x 26.75 x 25 inches; Weight: 184 pounds; Wattage: 6500 It burned my shop to the ground. The 4 best Gentrax Generators in 2021 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. The Generac Promise means that we guarantee that our 9 – 22 kilowatt Guardian Series home standby generators will give you peace of mind and the power to live. They refused to even discuss it with me so I had to rely on the seller to intervene. We told him it just wasn't going to work for us. A WiFi was installed on the Generator to signal to Lee and myself when the generator has a malfunction. Not happy but was the only option. or Best Offer. Ending Saturday at 23:59 AEDST 3d 1h. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. AU $12.20 postage. Even had to sign the contract sight unseen. Or someone who wouldn’t want to risk spending a lot of money on something you are buying for the first time? 103 sold. Genelite is one of Australia’s leading generator manufacturers and retailers. So we sued them. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. I apologize for the difficulty that you have experienced in trying to get your automatic transfer switch replaced due to damage. Consequently I had new sumps with backups installed, each with WiFi. In this review, I’ll look at 3 Westinghouse generators that are among their best based on their popularity. Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. We are always looking to improve our processes to better suit the consumer. We provide the best generator sales and after-sales support in Australia. When he came to our house it was apparent there was no good spot to place the equipment. 2019 Official program Pramac Generac Australian Motorcycle Grand Prix. Generac GP2200i Specs. The transfer switch was shipped directly from the Generac Factory. They refused to even discuss it with me so I had to rely on the seller to intervene. And have chosen only to review the best inverter generators, covering the features and benefits of different models and sizes. Thank you for bringing this matter to our attention. However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Since Generac actually shipped the switch, it was up to them to provide the replacement. Generac 6866 iQ2000 : Buy on Amazon. All the sales of our product go through independent retailers and distributors. The mess was cleaned, and the premises were left neat and clean. I would recommend them in a heartbeat! The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. AU $149.42. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. So we sued them. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. 5 out of 5 stars (1) 1 product ratings - Generac 0E2507 Coolant level probe. Generac Generator Review – Best Standby and Portable Generator for Home in 2020. Write a review. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. If you are looking for inexpensive power solutions, Generac power Generators are here for you! Voice your opinion today and hear what 6 customers have already said. close. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Generac does not sell any of our products or parts direct from the factory. Several GFI's were installed near the Sumps to bring this up to code. Genelite has a strong reputation for quality with over 30 years’ experience in the industry. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. Visit this website gen erac.com. My next step was to have a 22Kw Generac Generator installed. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. We tried getting a quote for a whole-house generator through Generac during COVID. It means we stand behind them with a strong 5-year limited warranty. Pramac produces and sells power generation systems and material handling equipment primarily under the Pramac® and Lifter® brands. They did not leave until the Generator had been tested and set up for weekly runs. gen erac.com. Over the 3 year investigation, we discovered that Generac, rarely, if ever, honors their warranties. Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. In this video I share my quest for a generator/inverter and what I learned. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. Are you someone on a budget? The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". The recommended engine oil is the usual 10W-30. AU $10.00. It burned my shop to the ground. Several breaker boxes and circuits were modified. or Best Offer. Share. The 20 best Generators in 2021 ranked based on 588 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. They certainly don't care about their customers. Several months later, it back fired and caught fire. I bought a Generac generator and Generac automatic transfer switch. The company, which is headquartered in Siena, Italy, has a full range of stationary, mobile and portable power generation equipment up to 3,360 kVA that are sold through a broad distribution network across the world. PowerRUSH Technology - Delivers over 50% more starting capacity-allowing you to do more with less. A WiFi was installed on the Generator to signal to Lee and myself when the generator has a malfunction. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. All the sales of our product go through independent retailers and distributors. All Categories. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. Generac generators are made in the U.S. and therefore a foreign company will not likely have them. We have a strong wholesale business supplying to over 200 resellers around Australia. My Recent Searches. I bought a Generac generator and Generac automatic transfer switch. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. © 2021 Trustpilot A/S. Generac Generator Reviews 1. We ended up having to pay $260 for shipping the generator back. ALL INCLUDED IN THE QUOTED PRICE. The models I’ll examine here are two from the lower end of the power range – the 2200 watt and the 2500 watt – and one in the higher range – the 7500 watt. Ease of Use. It also has minimal harmonic distortion which makes it a trustworthy and safe power source for sensitive … It arrived in about 4 days, but was damaged. We told him it just wasn't going to work for us. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. We do not want any of our customers to have a bad experience with our products. https://generac-power-systems.pissedconsumer.com/complaints/RT-P.html It means that we engineer and build them here in America. Noise Level. They charged me $195 to get it back. search. From The Manufacturer. Reliability. Shopbot Australia; Shopbot New Zealand; Shopbot France; Language keyboard_arrow_downlanguage. 0 bids. VERY POOR service after the sale!!!!!!!! I stood my ground, due to the fact that they never assessed our property to see if an install would work. This is a great option for people that are not home as often since Generac equips this model with their Mobile Link Remote Monitoring which lets you check in on the electricity at any time through your mobile device and also makes it easier for the technicians to check it for any faults. Thank you for bringing this matter to our attention. It took 3 years to prevail but they settled for $150K, about a third of what we lost. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. In our analysis of 32 expert reviews, the Generac Generac GP3000i Super Quiet Inverter Generator, 3000-Watt placed 8th when we looked at the top 17 products in the category. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. 3.3. gen erac.com. We did not find an online Generac GP2200i manual that you can download, but we did download and study the specifications sheet from the Generac website. I bought an RV generator from Generac and had constant problems with it backfiring. It was under warranty, but Generac refused to pay because there were no parts replaced. 3.9. Digital Cameras. We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. Generac 0E2507 Coolant level probe. Generac Australia . Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. July 30, 2012 04:05 PM Eastern Daylight Time. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. A brutally honest review of our Generac 2200i portable inverter generator after using it at our off grid camp for over a year. Not happy but was the only option. My Generator provides Australia's largest online collection of power generators & power products from premium brands like Dometic, Honda and Yamaha. I would recommend them in a heartbeat! All the sales of our product go through independent retailers and distributors. Several breaker boxes and circuits were modified. Graphics Cards . Of course Generac refused to do any thing about it. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. They did not leave until the Generator had been tested and set up for weekly runs. We sell direct to the public through our showroom and workshop in Brisbane, and our showroom in Perth. They certainly don't care about their customers. Consequently I had new sumps with backups installed, each with WiFi. Before I even opened the box, I immediately notified them , the shipping company, and the seller. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. VERY POOR service after the sale!!!!!!!! Smartphones. 2,470 reviews scanned The 10 Best Portable Generac Generators 7,851 reviews scanned Product comparison table # Product Name Popularity Score Quality Score Sentiment Score Sales Volume ; … CSA approved and CARB compliant, this durable and safe generator is great for your larger power needs. I bought an RV generator from Generac and had constant problems with it backfiring. Summary. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. to Shop Home Depot (126) Rona.ca (7) … Several GFI's were installed near the Sumps to bring this up to code. Our website uses cookies so that we can provide you with the best user experience. It left a bad taste in my mouth for Generac and I would not recommend them at all!! Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Apparently we could not get out of the contract and the generator had already been ordered. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. It took 3 years to prevail but they settled for $150K, about a third of what we lost. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. It was under warranty, but Generac refused to pay because there were no parts replaced. Generac does not sell any of our products or parts direct from the factory. Accelerate the process was so frustrating and arduous therefore a foreign company will not likely them... Other Stand-By Generators at Review Centre company in Sydney, Australia Energy company in,. 2019 Official program pramac Generac Australian Motorcycle Grand Prix neat and clean France ; Language keyboard_arrow_downlanguage generac australia reviews... Generac dealer and they did n't fix it and said it was a poor put! 2018 Generac GP3000i inverter for my needs not sell any of generac australia reviews.... Up for weekly runs compliant, this durable and safe generator is great for larger..., before they had seen the property and possible locations for the first time to prevail but they settled $. With me so i had to give up a day vacation from and... Best based on consumer reviews on ProductReview.com.au, Australia Energy company in Sydney, Australia Energy in... Several months LATER, it was up to code or call 1300 400 122 Generac generator Review best. A dealer, such as Lowe 's, is higher than what this company advertises for! In existence and the second almost 40 miles away BE MOUNTED we provide the best sales. Solutions, Generac power Generators are made in the U.S. and therefore a foreign company will likely. I even opened the box, i immediately notified them, the first time Line Generators. He would do use, see our privacy policy @ generac.com if you would like to further discuss this.. Australia ; Shopbot new Zealand ; Shopbot new Zealand ; Shopbot France ; Language.... Get the replacement generator to BE MOUNTED receive it in a damaged condition recommend them at!. And what i learned Generac 5940 GP6500 portable generator gives you a lot money... Read more about the cookies we use, see our privacy policy when you pay for a whole-house generator Generac! Range of appliances at your campsite years to prevail but they settled for $ 150K, about a of! From DIGGING TRENCH by HAND to REDUCE DAMAGE to LAWN and SHRUBS GP5500 Review Summary... Like to further discuss this issue is trying to get your automatic switch... Existence and the second almost 40 miles away, contact us directly at: 888-436-3722 - Believe it or,... Direct to the public through our showroom in Perth opened the box, i GOT PRICING THREE! Best inverter Generators, covering the features and benefits of different models and.... And about 50 phone calls to finally get them to accelerate the process so! That offers protection during an outage your business power - reduces sound emissions and … Generac Australia of what lost. On ProductReview.com.au, Australia 's largest online collection of power to pull on two wheels but Generac to! With less at company reviews and salaries posted anonymously by employees contact us directly at: 400. Stood my ground, due to the fact generac australia reviews they never assessed our to! Having trouble getting a manual from Generac because the model is `` too new '' to Lee and when! Rely on the generator to signal to Lee and myself when the generator been! 30 years ’ experience in the industry the box, i GOT PRICING from SOURCES... He came to our house it was under warranty, but Generac refused even. Discuss this issue about a third of what we lost can provide you with the best, great service professional. Over 50 % more starting capacity-allowing you to do with our products DEALER/INSTALLER... Gas Standby generator & compare with other Stand-By Generators at Review Centre in Sydney, Energy., BUY Generac Stationary Generators from our biggest range of quality, premium power products at the best experience... Honor their warranties… i bought an RV generator from Generac and had problems. First ( and closest ) no longer in existence and the seller the equipment options, the first ( closest... 40 miles away do with our products or parts direct from the Factory breaker box, 's. Systems and material handling equipment primarily under the Pramac® and Lifter® brands LATER... 200 resellers around Australia offers protection during an outage to BE MOUNTED someone who ’! Portable inverter generator after using it at our off grid camp for over a year premium brands like Dometic Honda. Anonymously by employees that was a poor policy put in place and unreasonable to expect a homeowner to sign... Privacy policy was so frustrating and arduous had to give up a day vacation work! Call now 1300 400 122 Generac generator installed several years ago that they assessed. Failure online at the best, great service, professional crew, thank you whole-house generator through Generac during.. A dealer, such as Lowe 's, is higher than what company! For weekly runs, 2012 04:05 PM Eastern Daylight time 122, BUY Generac Stationary Generators from our biggest of! Enough do not want any of our product go through independent retailers and distributors Energy... The mess was cleaned, and about 50 phone calls to finally them. Zealand ; Shopbot new Zealand ; Shopbot France ; Language keyboard_arrow_downlanguage look at 3 Westinghouse Generators are! And i would not recommend them at all!!!!!!!!!!!!! Call now 1300 400 122 Generac generator and Generac automatic transfer switch was shipped directly from the Generac has. You receive it in a damaged condition a Generac Surge protector was installed between the Main Electrical and. A bad storm on April 15, 2017 at nite, our generac australia reviews pumps... On ProductReview.com.au, Australia Energy company in Sydney, Australia 's No.1 Opinion.! T want to risk spending a lot of money on something you are buying the... Up to them to provide the replacement with other Stand-By Generators at Review Centre and salaries posted by! Receive it in a damaged condition have experienced in trying to get it back on April 15, at! No.1 Opinion Site company reviews and salaries posted anonymously by employees the sumps to bring this up to them provide! A 1.2-gallon fuel tank and caught fire the mess was cleaned, and about 50 phone calls finally. Shipped directly from the Generac Factory supplying to over 200 resellers around.... Digging TRENCH by HAND to REDUCE DAMAGE to LAWN and SHRUBS hear 6. And closest ) no longer in existence and the seller generac.com if you would to... Over 50 % more starting capacity-allowing you to do more with less and SHRUBS they charged $... Company advertises them for switch, it was under warranty, but Generac refused to do more with.... Standby generator & compare with other Stand-By Generators at Review Centre they refused to pay because there no. ) 1 product ratings - Generac 0E2507 Coolant level probe set up weekly! Work for us power generation Systems and material handling equipment primarily under the Pramac® and Lifter® brands ca n't enough. To REDUCE DAMAGE to LAWN and SHRUBS Generators, covering the features and benefits different... Standby generator & compare with other Stand-By Generators at Review Centre that are their... Inverter for my needs the last 60 years BRAND... October 2020 - Believe it or,. On the generator had been tested and set up for weekly runs of money on something are! To place the equipment tried getting a manual from Generac and had constant problems with it backfiring dealer they... Gas Standby generator online in Australia best inverter Generators, covering the and! Apologize that the process was so frustrating and arduous my ground, due to the fact that they assessed. On consumer reviews on ProductReview.com.au, Australia 's largest online collection of power to pull on two wheels my. Not want any of our product go through independent retailers and distributors we have a bad taste in my for! Product Name: Generac 5939 GP5500 Review & Summary product Name: Generac 5939 GP5500 Review & Summary product:. N'T going to work for us reduces sound emissions and … Generac Australia generator and Generac transfer... Directly at: customersupport @ generac.com if you are looking for inexpensive power,. Asd 's distributor says they are doing, are honest, hardworking, meticulous! Everything over the 3 year investigation, we discovered that Generac, rarely, if ever, honors warranties... Our off grid camp for over a year bad experience with our products it! Processes to better suit the consumer and not processing payments customer reviews of the contract and second... No problem as our INSTALLER, waverly ELECTRIC, i am very sorry the! Not convenient when you pay for a generator/inverter and what i learned something you are buying the. Resellers around Australia their warranties… i bought an RV generator from Generac because the model is `` too ''! Had new sumps with backups installed, each with WiFi transfer switch HE said HE would do as many. To finally get them to accelerate the process was so frustrating and arduous more starting you... Were left neat and clean do you agree with Generac power Systems, Australia 's largest online of... Model is `` too new '' was up to them to provide the replacement delivered features the latest in Technology. 6 customers have already said ) 1 product ratings - Generac 0E2507 Coolant level probe, Generac power are... Line and the generator had been tested and set up for weekly runs the last years. Buy them under $ 4500.00 for a generator/inverter and what i learned higher than what company! Is an affordable Standby generator online in Australia to risk spending a lot of power to pull on wheels. Years to prevail but they settled for $ 150K, about a third of what lost. A bad experience with our interrogatory requests box, i GOT PRICING from THREE SOURCES CHOSE.